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Contact

Contact

One inbox, read by a person. No ticket numbers and no chatbot.

Email

Write to support@resultspinner.com. We aim to reply within two working days. If a week goes by, assume it went to spam and send it again rather than assuming you were ignored.

There is no contact form on this page on purpose. A form would need a server to receive it, and the whole site is deliberately static so that nothing you type here gets stored anywhere.

What to write about

Something is broken

Tell us the browser, roughly what you were doing, and what happened instead. A screenshot helps more than a description.

A wheel you wish existed

We add ready-made wheels based on what people ask for. Say what the list would contain and how you would use it.

Using it at scale

Schools, event teams, and streamers sometimes want to know about limits or offline use before they rely on it. Ask.

Privacy questions

Anything about what is stored and where. The short answer is on the privacy page, and we are happy to expand on it.

Before you write

A few things come up often enough that the answer is already written down:

How to report a bug so we can actually fix it

Most reports that go nowhere are missing one of four things. If you can include these, the odds of a quick fix go up a lot:

  1. Your browser and version. Chrome 141 on Windows behaves differently from Safari on an iPad, and canvas rendering is one of the places that shows.
  2. What you expected against what happened. "The wheel stopped on Priya but the banner said Omar" is something we can chase. "It broke" is not.
  3. Whether it repeats. Try it once in a private window. If it only happens in your normal window, the cause is usually a saved list in local storage, and we will ask you to export it.
  4. A screenshot. Especially for anything about layout, contrast, or a label that got cut off.

Nothing you send is stored anywhere beyond the email itself, and we will not use a bug report as a reason to add you to any list, because there is no list.

Things we get asked that are not bugs

  • The same name came up twice in a row. That is what random looks like. On an 8 entry wheel there is a 1 in 8 chance of a repeat every single spin. Use No Repeats mode if you want a guarantee instead of odds.
  • The wheel looks different on my phone. Slice labels shrink as entries grow so they stay inside the slice. Past roughly 150 entries they get too small to read, which is a limit of the format rather than a fault.
  • My list vanished after clearing cookies. Clearing site data clears local storage with it. See below.

Lost a saved list?

We cannot help with this one, and it is worth being straight about why. Saved lists live in your browser's local storage on your own device. We never receive a copy, so there is no backup on our side to restore from. If you cleared your browser data or switched devices, the list is gone. Use Export CSV on anything you would hate to retype.